Privacy Policy

Last updated: September 17, 2025

West Manhattan Psychiatry PLLC (“we,” “us,” or “our”) is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, schedule appointments, or otherwise engage with our services.

By using our website or services, you agree to the practices described in this policy. If you have any questions, please contact us at psychiatry@westmanhattan.com.

Information We Collect

We may collect different types of information depending on how you interact with us:

1. Information you provide directly

• Personal details: name, phone number, email address.

• Health information: information you choose to share when requesting or managing appointments through our scheduling system (PracticeQ).

• Other details you provide when contacting us.

2. Information collected automatically

• Device and usage information: IP address, browser type, operating system, referring pages, date and time of visits, and pages accessed.

• Log files and technical data to help us secure and improve our services.

3. Information from third parties

• We may receive limited information from public databases, marketing partners, or social platforms.

• We may also collect data through Google APIs. Any use of this data complies with the Google API Services User Data Policy, including Limited Use requirements.

How We Use Your Information

We process your information only as permitted by law and for purposes related to our services, including:

• Appointments and care: scheduling, confirming, and managing appointments.

• Communication: responding to inquiries or sending service-related updates (such as policy changes or appointment reminders).

• Website operations: maintaining security, monitoring performance, and analyzing usage trends.

• Compliance: meeting legal and regulatory requirements.

• Improvement: evaluating how our website and services are used to improve user experience.

We do not sell your information.

Sharing Your Information

We only share information when necessary, including:

• Service providers (e.g., PracticeQ) who support appointment scheduling and other administrative functions and who are obligated to protect your information.

• Legal purposes when required to comply with law, respond to legal processes, or protect our rights.

• Business transfers in the event of a merger, acquisition, or sale of practice assets.

How Long We Keep Your Information

We retain personal information only as long as necessary to provide services, comply with legal and professional obligations, or resolve disputes. When information is no longer needed, we securely delete or anonymize it. If deletion is not possible (for example, due to backup systems), we isolate the information from further use until deletion is feasible.

How We Protect Your Information

We use appropriate technical and organizational safeguards to protect the confidentiality and integrity of your information, including secure servers, encryption, and limited access controls. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Your Rights and Choices

Depending on applicable law, you may have the right to:

• Access and receive a copy of the personal information we maintain about you.

• Request corrections or updates to your information.

• Request deletion of your information, where permitted by law.

• Opt out of non-essential communications.

Residents of certain U.S. states may have additional privacy rights (such as access and deletion rights). We will honor such rights as required by law. To exercise these rights, please contact psychiatry@westmanhattan.com. We may need to verify your identity before fulfilling your request.

Use of Cookies and Tracking

Our website may use cookies or similar technologies to improve performance, analyze traffic, and personalize your experience. You can disable cookies in your browser settings, but some features of the site may not function properly without them.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “last updated” date. Significant changes may also be communicated by email.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

West Manhattan Psychiatry PLLC
2248 Broadway, #1113
New York, NY 10024
psychiatry@westmanhattan.com